Eight simple steps to safer open houses

Nothing compares to the feeling I get when I’ve helped a client find the home of his or her dreams. It’s one of the many reasons I love what I do.

Unfortunately, sometimes we’re so focused on helping our clients and accommodating their needs that we forget about taking precautions to protect ourselves.

We’ve all heard stories about Realtors® who were assaulted, and yes, even murdered, while holding an open house. But if we take precautions and follow our instincts, we can greatly minimize the chances of becoming a victim.

An open house can be a potential danger zone if you don’t properly prepare. By implementing these simple steps, you’ll create a safer environment for you and your client:

• Ask the sellers to reduce your risk and liability. In advance of the open house, advise the homeowners to remove small valuables, especially jewelry, and all prescription medications.
• Use the buddy system.  Ask a colleague to work the open house with you. Or, bring a friend or family member who can wait in your car or sit outside on the patio while you work.
• Always keep technology at your fingertips.  Program emergency numbers into your phone and make sure it is fully charged. Have your car keys in a pocket so you can easily press the panic button if necessary.
• Know all escape routes.  Take time to explore the house and determine possible escape routes. If the backyard is fenced, can you exit? Park your vehicle where it can’t be blocked in.
• Ask visitors to sign in as they arrive. Keeping a record of visitor’s name, address, phone number and email helps deter crimes. Ask if they are working with another Realtor® and write down their name on the guest list.
• Make sure you are always between buyers and the nearest exit. Don’t lead the clients through a home, but follow and direct them to each room instead.  Avoid attics, basements, and small rooms where you could easily be trapped without an exit.
• Check in with your office or someone every hour. If you don’t call, they should be calling you. Always have a pre-designated word or phrase to alert them that there is a problem.
• Talk with the neighbors and ask them to be watchful. They’ll recognize your professionalism and care in representing the seller. Plus, you never know when they may need the services of a Realtor®, or if they know of a potential buyer.

Taking these precautions will take extra time, but being prepared is well worth it.