Agent recruitment poses biggest industry challenge, survey says

By Diana Dietz | July 10, 2013 | 2 min. read

The ability to attract younger agents to their firms is the biggest challenge facing real estate brokers, according to the 2013 Thought Leader Survey by Imprev, a real estate marketing software firm.

Competition by local real estate agencies was also a concern. More than one-third of respondents said they were not able to get top-producing agents to apply with their firms. Nearly half (49 percent) said competitors offered a better commission split, offered lower costs for affiliation (46 percent), had a larger market share (23 percent), offered signing bonuses (22 percent) and provided more leads to agents (21 percent).

According to the National Association of Realtors® (NAR), the average real estate professional is 57 years old, though the average American worker is 41 and the typical age of a first-time buyer is 31.

“Over the last five years the average age of real estate agents has almost moved in lock-step with the calendar,” which is also supported by NAR research, said Renwick Congdon, chief executive officer of Imprev, in a statement.

NAR also notes that more veteran agents are choosing to stay in the business and not retire. Veteran real estate professionals are also less likely to make a move to another firm, according to the survey. More than one-third of the respondents (36 percent) said they were “not able to get top producers to apply” with their firms.

Other key findings of the survey include:

  • Factors that were not seen as among the three biggest competitive challenges in recruiting included mentoring (9 percent), employee benefits (7 percent), facilities (6 percent), culture (3 percent), reputation (3 percent) and leadership (2 percent).
  • Asked to identify the three biggest business challenges in recruiting top talent, just over half (51 percent) of the executives surveyed from May 22 to May 31 said they were not attracting enough younger agents.
  • Not being able to devote enough time to recruiting (44 percent) or get top agents to apply (36 percent) were the next most cited business challenges for recruiting.

Congdon noted that the Thought Leader Survey was created in 2012 to provide information executives could share. “This is a way for us to better understand our clients and help them learn from each other. It’s one of the ways we can give back to the industry,” Congdon said.

The Imprev Thought Leader Survey is conducted in late May and late October of each year.

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