Businesses that ignore social media complaints or become inactive on platforms such as Twitter or Facebook risk losing existing and potential customers, according to the latest RightNow Customer Experience Impact Report.
Social networking sites such as Facebook and Twitter are popular services people can use to connect with others and share information such as photos, videos and personal messages. As the popularity of these sites grow, so do the risk of using them.
There is a hunger among real estate professionals for information about the best tools to use in the industry. Realtors® often times can’t decide what the best products to use in their business are. A new company called Frugyl promises to help Realtors® solve that problem.
Last week, Realtor.com introduced SocialBios, a new and free social technology that helps Realtors® connect with local buyers and sellers through social networks including Facebook, LinkedIn, Twitter, Google and FourSquare.