
Oh, those pesky rules
You’re a REALTOR® – shout it from the rooftops. But do it carefully.
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Ow, my head
Ever wonder what a real estate agent will go through to get a high-profile Web site? Wonder no more.
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Confidential means confidential (Except when it doesn't)
When is a confidential decision in an ethics case not really confidential? And how does a recent NAR rules change affect confidentiality? Should you be worried?
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If you can’t say anything nice…
You already know that you can’t talk bad about your competitors, but a new change by NAR now includes a responsibility to remove or correct/clarify false or misleading statements “made by others on electronic media the REALTOR® controls once the REALTOR® knows the statement is false or misleading.” Read more about it…
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If you can't say anything nice…
You already know that you can’t talk bad about your competitors, but a new change by NAR now includes a responsibility to remove or correct/clarify false or misleading statements “made by others on electronic media the REALTOR® controls once the REALTOR® knows the statement is false or misleading.” Read more about it…
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Do you agree?
Can “professionalism” be legislated, ruled and/or taught, or does it come from inside of you?
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What’s your privacy policy?
Do you have a privacy policy for your Web site? You should. See why.
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If it quacks like an ad
While RELRA and the regulations of the State Real Estate Commission make no differentiation between electronic and non-electronic advertising, the Commission has adopted a somewhat more restrictive “Guideline” suggesting additional disclosures for online ads.
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All I really needed to know about customer service I learned in a deli
In a “prior life” I was the co-owner/operator of a deli and catering business. One of the lessons I still carry with me is that good customer service is giving customers what they ask for, while great customer service is giving the customer what they need.
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