Professionalism and the Realtor® Code of Ethics

This is a 3.5 hour continuing education course that will fulfill NAR’s Code of Ethics requirement*. This course will review concepts of the Realtor® Code of Ethics, including the most recent changes to the Code of Ethics, along with the processes and procedures involved in ethics complaints and arbitration claims. The course will provide exercises and case studies illuminating the topic.

At the end of the course, participants will be able to:

1. Gain an understanding of the concepts of the Realtor® Code of Ethics.
2. Learn about new Standard of Practice 10-5 dealing with harassing speech, hate speech, epithets and slurs.
3. Understand the process of professional standards enforcement and resolution.
4. Find out the difference between Ethics complaints and Arbitration claims.
5. Participate in hands-on exercises applying specific Articles and case studies pertaining to the Code of Ethics.

This class is conducted via the Zoom platform. Attendees must have ability to access Zoom and be present on screen for entire class. Additional information will be sent prior to the class.

*Please check with your local Realtor® association for any additional requirements for completing your Code of Ethics training.