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Embracing Your Role as a Leader

By: Kelly Leighton on in  | 

What can you do this morning in your office to make yourself a better leader?

Marc Cunningham, president of RentGrace, who will be presenting at this year’s Triple Play Convention taking place in Atlantic City Dec. 9-12, said you need to bring three things every day to the office to grow as a leader.

First, Cunningham said you need energy. “How do you motivate people around you? How do you inspire them? If you can’t inspire them, you lose them. If you’re not inspiring them, they will leave you,” said Cunningham.

Once you have your energy, next you need clarity. “Channel that energy to focus,” said Cunningham. “What are we doing and how are we doing? What is the level of clarity? How do you contribute to the level of the success of the organization? We need the clarity of the roles, the clarity of what success looks like and the clarity that we’re making people successful here.”

And finally, add in accountability. “By accountability, I mean, measuring and reporting on performance, and not micromanagement. What does it look like for your office? People want to be accountable if it is healthy.”

“This is where you ask yourself how are you bringing energy, clarity and accountability to that group? Quality people want leadership,” added Cunningham. “People tend to go between one and two extremes. Either they micromanage; they constantly look over someone’s shoulder or they are on the other end of the spectrum, offering people too much space and letting them fly alone. Both of those two extremes are wrong. It’s better in the middle, to offer support, hold people accountable, but walk them through the process in a healthy way. That’s what people want.”

Culture in office is also important to workplace success. Cunningham said culture is the sum of attitude and actions in the office. People should be excited to come to the office, he said.

“Good energy, accountability and clarity attracts people we want and repels those that don’t. Not everyone likes that atmosphere, so this will repel them. If there is a problem with your culture, does someone need to go? Everyone has to be a good fit. Look around your team and move the people who are not a good fit.”

Cunningham said he’s made every mistake in the book since starting his career in real estate and plans to share his experiences with Triple Play attendees. “Here are the things I wish someone had told me. My talks can be summed up in here is what we failed at; it’s a lot of experience into a lesson.”

Cunningham will be presenting You, Inc.-Be the CEO of Your Own Life! on Tuesday, Dec. 10 from 9 to 10 a.m., followed by 9 Business Essentials for Every Real Estate Professional from 2 to 5 p.m. He will present Is It Time to Offer Property Management? on Wednesday, Dec. 11 from 9:30 to 11:30 a.m. and
So You Want to Try Commercial Property Management? from 2:30 to 4:30 p.m. Click here to register for Triple Play.

Learning From Beverly Carter’s Story: Protecting Yourself as a Realtor®

When Realtor® Beverly Carter was kidnapped and murdered on the job five years ago, her son Carl used the tragedy to educate other Realtors® on protecting themselves in the industry through creating the Beverly Carter Foundation. Carter will present Your Safety is Non-Negotiable: The Beverly Carter Story at this year’s Triple Play Convention, taking place Dec. 9-11 in Atlantic City.

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Comments (3)


  • Dave Mattes   November 22, 2019 at 7:19 am

    Great article.

    Reply to Dave Mattes
  • Marcia Bell   November 22, 2019 at 10:09 am

    Wonderful lessons — Attitude is the key. Also, NAR President John Smaby had it totally right on “Owning
    your Vacation.” We have a great opportunity to accommodate family duties and career responsibilities.
    We can manage both, just remember that the final yearly salary does depend on the time spent on the
    career. This is truly a wonderful profession!

    Reply to Marcia Bell
  • Florence Cohn   November 23, 2019 at 11:20 am

    I agree.

    Reply to Florence Cohn

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